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Privacy Policy

"Samil Enterprise Co., Ltd" (hereinafter referred to as the "Company") values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information provided by customers is used, and what measures are being taken to protect personal information.
If the Company revises this Privacy Policy, it will announce it through website notices (or individual notices).

This Policy is effective from: January 01, 2026.

Personal Information Items Collected

The Company collects the following personal information for inquiries, service applications, etc.
Items Collected
Company Name, Contact Number, Email Address, Message, Cookies

Collection Method
Website (Online Inquiry)

Purpose of Collection and Use

The Company uses the collected personal information for the following purposes.
Online Inquiries
- Receiving customer inquiries and responding to feedback

Retention and Use Period of Personal Information

In principle, personal information is destroyed immediately after the purpose of collection and use is fulfilled. However, where retention is required by applicable laws and regulations, the Company retains user information for a specified period as required by law.
- Retained Items: Name, Contact Number, Email Address
- Grounds for Retention: Basic records necessary for providing feedback on online inquiries
- Retention Period: Until the completion of the online inquiry and customer support process

Destruction Procedure and Method

The Company destroys personal information without delay once the purpose of collection and use has been fulfilled.
The destruction procedure and method are as follows:
Destruction Procedure
Information submitted by users for inquiries is transferred to a separate database (or separate document storage for paper records) after the purpose is fulfilled and stored for a certain period according to internal policies and applicable laws (refer to Retention and Use Period) before being destroyed.
Personal information transferred to a separate database will not be used for any purpose other than those required by law.

Destruction Method
- Electronic files containing personal information are permanently deleted using technical methods that prevent recovery.

Provision of Personal Information

The Company does not provide users' personal information to third parties in principle. However, exceptions are made in the following cases:
- When prior consent has been obtained from users
- When required by laws and regulations, or requested by law enforcement agencies in accordance with legal procedures and investigation purposes

Entrustment of Collected Personal Information

The Company entrusts services to external professional companies as follows for system operation:
- Service Provider: Threeway Co., Ltd.
- Entrusted Services: Website and system management

Rights and Obligations of Data Subjects & Exercise Methods

Users may exercise the following personal information protection rights against the Company at any time.
Customer Service Department: Customer Support Department

1. Request access to personal information
2. Request correction in case of errors
3. Request deletion
4. Request suspension of processing
※ For children under the age of 14, a legal guardian has the right to view or modify the child's personal information, and withdraw consent for collection and use.

Installation, Operation, and Rejection of Automatic Collection Devices

The Company uses "cookies" to store and retrieve your information from time to time. Cookies are small text files sent to your browser by the web server used to operate the website and stored on your computer's hard disk. The Company uses cookies for the following purposes:
▶ What are Cookies?
Cookies are very small text files sent to a user's browser by the server operating the website and stored on the user's computer.

▶ Purpose of Using Cookies
Cookies save user preferences to support a faster web environment and improve services for user convenience. This allows users to access services more easily.

▶ Refusing Cookie Collection
Users have the right to choose cookie installation. Therefore, users may allow all cookies, check each time a cookie is saved, or refuse all cookies by setting options in the web browser. However, refusing cookie installation may cause inconvenience in web usage and difficulty in using certain services requiring login.

▶ Setting Examples
1) For Internet Explorer / Edge: Tools menu at top of browser > Internet Options > Privacy > Settings
2) For Chrome: Settings menu on upper right of browser > Privacy and security > Cookies and other site data

Customer Service Regarding Personal Information

The Company designates the relevant department and Privacy Officer as follows to protect users' personal information and handle complaints related to personal information.
Customer Service Department: Customer Support Department
Telephone: 82-31-544-3131
Email: samil-inc@daum.net

Privacy Protection Officer: Jun Mo Yang
Telephone: 82-31-544-3131
Email: samil-inc@daum.net

You may report any personal information protection complaints arising while using the Company's services to the Privacy Officer or responsible department. The Company will respond promptly and thoroughly to user reports.
If you need further reporting or consultation regarding personal information infringement, please contact the following agencies:
1. Personal Information Infringement Report Center (privacy.kisa.or.kr / Tel: 118)
2. Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / Tel: 1301)
3. Cyber Crime Reporting System (ECRM) (police.go.kr / Tel: 182)
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